Palmistry Care (“Palmistry Care”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the choices available to you.
1. Information We May Collect
Depending on how you interact with Palmistry Care, we may collect:
Personal Information
- Name
- Email address
- Telephone/WhatsApp number
- Country of residence
- Booking and appointment information
Information Provided During a Reading
If you voluntarily provide information during a consultation, this may include information about your personal circumstances, relationships, career, goals or other matters relevant to your session.
We encourage you to share only information that you are comfortable providing.
Payment Information
Payments may be processed through third-party payment providers such as Razorpay.
Palmistry Care does not intentionally collect or store complete payment-card details such as full card numbers, CVV numbers or banking passwords.
Payment providers process payment information according to their own privacy policies and security procedures.
2. How We Use Your Information
We may use your information to:
- Process bookings and payments
- Provide palmistry, face reading and crystal healing services
- Communicate with you about your appointment
- Respond to enquiries
- Reschedule or cancel appointments
- Provide customer support
- Maintain business and payment records
- Prevent fraud, misuse or unauthorized transactions
- Comply with applicable legal and regulatory requirements
- Improve our services and website
We will not use your personal information for unrelated purposes without an appropriate legal basis or your consent where required.
3. Marketing Communications
Where permitted by applicable law, Palmistry Care may send promotional communications about new services, offers or updates.
You may request to stop receiving promotional communications at any time by contacting us or using the available unsubscribe option.
Transactional communications, such as booking confirmations and important service-related messages, may continue where necessary.
4. Sharing of Information
We may share limited information with trusted service providers where reasonably necessary to operate our business, including:
- Payment processors
- Website and hosting providers
- Scheduling and communication platforms
- Email or messaging providers
- Professional advisers
- Government authorities or law-enforcement agencies where legally required
We do not sell your personal information to third parties.
5. International Transfers
Because Palmistry Care may serve customers internationally and may use service providers located in different countries, your information may be processed or stored outside your country of residence.
Where required by applicable law, appropriate safeguards will be used for such transfers.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining business, accounting, payment and legal records where required.
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
8. Your Rights
Subject to applicable law, you may have rights concerning your personal information, including the ability to:
- Request information about how your personal information is used
- Request access to personal information held about you
- Request correction of inaccurate information
- Request deletion where legally applicable
- Withdraw consent where processing is based on consent
- Raise a privacy-related complaint
Requests may be made using the contact details below.
9. Cookies
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage and improve user experience.
You may be able to control cookies through your browser settings.
10. Children’s Privacy
Palmistry Care’s services are intended for adults unless explicitly stated otherwise.
We do not knowingly collect personal information from children in violation of applicable law.
11. Third-Party Websites
Our website or social media pages may contain links to third-party websites or services.
Palmistry Care is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updated version will be published on this page with a revised “Last Updated” date.